How to Contact Allen Edmonds Customer Service
Need help with Allen Edmonds products or orders? You can contact their customer service by phone or email.
Phone Call
To speak with a customer service representative, call Allen Edmonds at their toll-free number: 1-877-817-7615. The customer service team is available during these hours:
- Monday to Friday: 7:00 am - 6:00 pm (CST)
- Saturday: 8:00 am - 4:00 pm (CST)
Have your order number or details ready to assist the representative in resolving your concerns quickly.
Prefer email? Send your inquiries to [email protected]. Include clear and detailed information in your email, including your order number if applicable, to ensure a prompt response.
Response times for emails may vary, but the customer service team works to address all messages efficiently.
Return Policy
Allen Edmonds has a customer-friendly return policy. If you need to return an item, follow these guidelines:
- Return Period: You can return unworn, undamaged items for a full refund within 90 days of purchase.
- Open Box Returns: Open box items are accepted if they are in original condition with all accessories and packaging included.
- Holiday Returns: Items bought between November 1 and December 24 can be returned until January 31 of the following year.
To initiate a return or exchange, follow the instructions on the Allen Edmonds returns page. Keep your order details on hand to speed up the process.
Contacting Allen Edmonds customer service is straightforward. Their dedicated team is ready to assist with any questions or concerns you may have regarding your purchases.
