How to Contact Alice + Olivia Customer Service

Alice + Olivia is a popular fashion brand known for its chic and sophisticated clothing. If you need to reach their customer service team for any inquiries or assistance, you can do so by phone or email. Here's how you can contact Alice + Olivia customer service:

By Phone

To speak to a customer service representative over the phone, you can call 1-800-401-8211. The customer service team is available to assist you during the following hours:

Monday to Friday: 9:00 am - 9:00 pm EST
Saturday and Sunday: 9:00 am - 6:00 pm EST

By Email

If you prefer to contact Alice + Olivia via email, you can send a message to [email protected]. Simply explain your query or concern in the email, and a representative will get back to you as soon as possible.

Return Policy

Alice + Olivia has a straightforward return policy for items purchased on their website. If you wish to return an item, it must be in its original condition with all tags attached. You can initiate a return by contacting customer service within 14 days of receiving your order.

Open Box Return

For open box returns, where the item has been tried on but remains in new condition, Alice + Olivia will still accept the return within the 14-day window. Just ensure the item is unworn, unwashed, and free of any damage or stains.

Holiday Return Policy

During the holiday season, Alice + Olivia extends their return policy to accommodate gift-giving. Orders placed between November 1st and December 24th can be returned until January 15th of the following year. This allows for flexibility for gift recipients to make returns if needed.

By following these simple steps, you can easily reach out to Alice + Olivia customer service for assistance with your orders, returns, or any other inquiries. They are dedicated to providing excellent service to their customers and will do their best to address your concerns promptly. Remember to have your order number or relevant details ready when contacting customer service for a smoother experience. For more information, you can visit their official website at aliceandolivia.com.

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