Return Policy of Free lance Artist
As a shopper, understanding a store's return policy is crucial. This knowledge ensures that you can return or exchange items if you're not satisfied. This article details the return policy of Free lance Artist, a well-known online store for art lovers.
Overview of Free lance Artist
Free lance Artist is an online platform showcasing talented freelance artists. The website features a diverse range of artwork, including paintings and sculptures. It aims to support independent artists and provides a space for them to present their creations.
Return Policy at Free lance Artist
Free lance Artist prioritizes customer satisfaction with a clear return policy. If you are not satisfied with your purchase, you may request a return within 30 days of delivery. To begin the return process, contact the customer service team via email or phone. Contact details are available on their website.
Free lance Artist offers a 100% satisfaction guarantee. If you are unhappy with your artwork, the customer service team will assist you in resolving the issue, whether through a return or exchange.
Special Holiday Return Policy
During holiday seasons, Free lance Artist recognizes that gift-giving differs from regular purchases. They have a special holiday return policy that extends the return window for gifts bought between November 1st and December 31st. If you purchase artwork during this period, you can return or exchange the item until January 31 of the following year.
Conditions for Returns
To qualify for a return or exchange at Free lance Artist, consider the following conditions:
- The artwork must be in its original condition and packaging.
- All accessories, certificates, or documentation that accompanied the artwork must be included.
- The return request should be initiated within the specified time frame (30 days or until January 31 for holiday purchases).
- Customers are responsible for return shipping costs unless the return is due to an error by Free lance Artist.
- For exchanges, the desired artwork's availability will be confirmed by Free lance Artist.
Taking pictures of the artwork and packaging before returning it is recommended. This can help address any disputes and facilitate a smooth return process.
Free lance Artist is committed to customer satisfaction with a straightforward return policy. With a 30-day return window, a 100% satisfaction guarantee, and a special holiday policy, they aim to provide a positive shopping experience for art enthusiasts. Feel confident browsing their collection of unique artwork, knowing that you can return or exchange your purchase if necessary.
