Elder-Beerman's Hassle-Free Return Policy

Elder-Beerman prioritizes customer satisfaction. They have a straightforward return policy designed for ease of use. This article outlines their return policy details, including holiday exceptions, and offers contact information for customer service.

General Return Policy

Elder-Beerman provides a hassle-free return policy for most items purchased in-store or online. With the original receipt or proof of purchase, customers can return items within 90 days for a full refund or exchange.

To qualify, products must be in original condition, unused, and include the original packaging. Certain items, like intimate apparel and personalized products, may have specific restrictions. Always check product details or contact customer service for clarification.

Special Holiday Return Policy

Elder-Beerman recognizes the need for flexibility during the holiday season. They often extend their return window for gifts. For specifics regarding the holiday return policy, check in-store or visit the Elder-Beerman website, as the dates may vary.

This special policy allows customers to shop for gifts with confidence. Exchanges and returns are made easier during this time.

Contacting Customer Service

For questions about Elder-Beerman's return policy, the customer service team is available to help. Visit the Elder-Beerman website and go to the "Contact Us" page for an email address and a contact form.

You can also reach their customer service hotline at 1-800-945-4438. Have your purchase details ready when contacting them for faster assistance.

Elder-Beerman offers a customer-friendly return policy, allowing returns or exchanges within 90 days. The holiday season brings additional flexibility, making it easier for customers to shop confidently. For any inquiries, their customer service is ready to assist. Happy shopping!