eBay Customer Support Phone Numbers Worldwide
When you need help with your eBay account or transactions, reaching out to customer support directly can save time and frustration. Here's a complete guide to eBay phone support numbers for different regions, along with the best times to call and what to expect.
United States and Canada Support
For customers in the United States, the main eBay customer service number is 1-866-540-3229. This line operates Monday through Sunday, from 5:00 AM to 10:00 PM Pacific Time. Canadian users can reach eBay support at 1-877-957-5677 during similar hours.
United Kingdom Support
UK customers can contact eBay at 0345 355 3229 if calling from a landline, or at 0800 358 6551 from mobile phones. The support team is available from 8:00 AM to 10:00 PM UK time, seven days a week.
Australia and New Zealand
Australian customers can reach eBay at 1800 322 928, while New Zealand users should dial 0800 736 009. Support hours run from 8:00 AM to 10:00 PM AEST, Monday through Sunday.
European Support Numbers
- Germany: 0180 5 321 321
- France: 0809 109 109
- Italy: 02 0068 1500
- Spain: 91 177 1200
Most European support lines operate from 9:00 AM to 6:00 PM local time on weekdays.
Tips for Calling eBay Support
Before calling eBay support, have your account information ready. This includes:
- Your eBay username
- Recent transaction details
- Item numbers for any disputed listings
- Payment confirmation emails
Calling during off-peak hours (early morning or late evening) often results in shorter wait times. Mid-week calls typically have shorter queues compared to weekends.
Alternative Support Options
While phone support is direct, eBay offers other ways to get help:
- Visit the eBay Help Center at https://www.ebay.com/help
- Use the eBay Community Forums
- Contact through social media (@AskeBay on Twitter)
- Chat support through the website
- Email support for specific issues
Special Support Lines
eBay maintains dedicated lines for:
- High-volume sellers
- Global Shipping Program issues
- Managed Payments support
- Vehicle sales support
These numbers are provided to qualified users through their eBay accounts.
Support During Peak Seasons
During holiday seasons or major sales events, eBay extends support hours and adds extra staff. The platform announces these changes through seller newsletters and the eBay announcement board.