Easy's Return Policy
Easy prioritizes customer satisfaction with a straightforward return policy. Whether an item doesn’t meet your expectations or you've changed your mind, Easy's return policy ensures a smooth experience. This article details Easy's return policy, including special provisions for the holiday season.
Easy's Standard Return Policy
Easy allows customers to return items within 30 days of purchase. To qualify for a return, the item must be:
- In its original condition
- Unused
- In the original packaging
Certain items may be excluded from the return policy for hygiene or safety reasons. These typically include personal care products, mattresses, or intimate apparel. For specific item eligibility, reviewing the product’s return policy or contacting customer service is advisable.
Easy's Holiday Return Policy
During the holiday season, Easy offers an extended return period for gifts. Items purchased between November 1st and December 31st can be returned until January 31st of the following year. This ensures that gift recipients have time to decide if the item meets their preferences, facilitating stress-free exchanges or returns.
Contacting Customer Service
For questions regarding Easy's return policy, you can reach out to customer service by phone at 1-800-555-0199 or through email.
Easy's return policy emphasizes customer convenience. The standard 30-day return window, along with the holiday extension, allows customers to make informed decisions with confidence.
