Return Policy of Chrysler
Purchasing a new vehicle is a major decision. Sometimes, the car might not meet your expectations, or your situation may change. Knowing Chrysler's return policy is important for these reasons.
Chrysler is a prominent American automobile manufacturer, part of Stellantis. Their commitment to quality and service is clear, but their return policy can be more complex than standard retail returns. If you've recently bought a Chrysler vehicle and are considering a return, here’s what you need to know.
Automotive Return Policies
Automatically treating a car purchase like a retail return can be misleading. The value of a new car decreases the moment it leaves the dealer’s lot. Most automakers do not have a typical return policy that allows for a refund within a set period. Usually, car purchases are seen as final once the contract is signed.
Chrysler's Return Policy
Chrysler does not have a standard policy for returning a vehicle just because of buyer's remorse. If you wish to return your new Chrysler, contact your dealership as soon as possible to discuss your options.
Your dealership may have its own policies regarding returns or exchanges, but these are generally evaluated on a case-by-case basis. Be prepared for potential depreciation costs or restocking fees.
Lemon Laws and Consumer Rights
If your decision to return the vehicle stems from defects or reliability issues, you might have more options. Many states enforce Lemon Laws that protect consumers against vehicles with persistent manufacturing defects. If your Chrysler qualifies under your state’s Lemon Law, you could be entitled to a refund or a replacement vehicle.
Keep thorough records of any issues and repair attempts. If you think your vehicle might qualify as a lemon, reach out to Chrysler customer service to start a case. Consulting an attorney who specializes in Lemon Law may also be beneficial.
Steps to Consider
- Review Your Paperwork: Look through all documents received during the purchasing process, including the sale contract and any agreements regarding returns or exchanges.
- Contact the Dealership: Reach out to your dealership quickly if considering a return. Discuss your concerns and ask to speak with a manager for assistance.
- Chrysler Customer Service: If the dealership is unhelpful or if you’re facing a Lemon Law situation, contact Chrysler's customer service. They can guide you to proper channels. Chrysler customer support is available through their support page.
- Seek Legal Advice: For disputes or legal complexities, consult with an attorney experienced in automotive consumer rights.
Returning a new Chrysler vehicle can be complicated. Any possible options depend on dealership policies and state laws. Chrysler does not provide a return policy for changing your mind, but customer service and legal avenues may help with defect-related issues.
Consider your decision thoroughly when purchasing a new Chrysler vehicle. Once a car is driven off the lot, returning it becomes significantly more challenging than returning a standard retail item.
