Altec Lansing Return Policy: Hassle-free Returns for Unopened Products

What is Altec Lansing's return policy for their audio products? Altec Lansing is a well-known brand recognized for its high-quality audio devices, including speakers and headphones. Occasionally, you may need to return a product. This article will clarify Altec Lansing's return policy and answer the question: Can you return a product after opening the box?

Altec Lansing's Return Policy

Altec Lansing prioritizes customer satisfaction. You can return products purchased directly from Altec Lansing's official website within 30 days from the date of purchase.

To be eligible for a return:

• The product must be in its original packaging and condition.
• For a full refund, the product should be unopened and unused.
• If the product is not returned in its original condition, Altec Lansing may apply a restocking fee or refuse the return.

Opening the Box: Are You Still Eligible for a Return?

Altec Lansing encourages careful consideration before opening the packaging. If you open the box but the product is unused and in its original condition, they may still accept the return. This acceptance is at their discretion, and a restocking fee may apply.

To resolve any uncertainties, it's advisable to contact Altec Lansing's customer support team to discuss your return.

How to Initiate a Return

To initiate a return with Altec Lansing, follow these steps:

1. Contact Altec Lansing's customer support team via email or phone within 30 days of purchase.
2. Provide your order number, contact details, and the reason for the return.
3. Wait for further instructions from the customer support team.
4. Securely pack the product in its original packaging and send it back using a trackable shipping method.
5. Once Altec Lansing receives the returned product and verifies its condition, they will process your refund.

Altec Lansing aims to provide a hassle-free return experience. While returning unopened products is preferred for a full refund, they may accept opened products that are unused, at their discretion.