What Is Aerie by AEO’s Return Policy?
Aerie by American Eagle Outfitters (AEO) offers trendy clothing for women. Their return policy ensures a hassle-free shopping experience.
Return Policy Overview
You can return items bought online in-store or by mail. Whether exchanging an item or seeking a refund, the policy is flexible. Proof of purchase, like a receipt or order confirmation, is required for returns.
In-Store Returns
Return items to any Aerie or American Eagle Outfitters store within the United States. The store staff will help you with your return.
Mail Returns
Return items by mail within 60 days of purchase by following these steps:
- Ensure items are in original condition, unwashed and unworn, with tags attached.
- Complete the return form included with your order and place it inside the package.
- Package the items securely.
- Attach the prepaid return label to the package.
- Drop off the package at the nearest post office or schedule a pickup.
Refunds will be processed once the return is received. It may take a few business days for the refund to appear in your account.
Special Holiday Return Policy
During the holiday season, the return policy may be extended. Check the website for specific details.
Contacting Customer Service
For questions or concerns, contact customer service via email at [email protected] or by phone at 1-888-232-4535.
Aerie by AEO offers a straightforward and efficient return policy. Shop worry-free knowing their return policy has you covered.