How to Contact Abercrombie & Fitch Customer Service and Understand their Return Policy

Abercrombie & Fitch makes it easy to reach customer service and understand their return policy.

Contacting Abercrombie & Fitch Customer Service

Here are the primary ways to contact Abercrombie & Fitch:

Phone: Call 1-866-681-3115, Monday to Friday between 8:00 am and 9:00 pm EST.
Live Chat: Engage in a live chat on their official website. Look for the chat bubble at the bottom right corner.
Email: Send an email to [email protected].
Social Media: Direct message them or leave a public comment on their official social media pages.

Abercrombie & Fitch Return Policy

Here are key points about Abercrombie & Fitch's return policy:

Timeframe: Returns are allowed within 60 days of purchase.
Condition of Items: Items must be in original condition, unwashed, unworn, and with tags attached.
Refund Method: Refunds are issued to the original form of payment. Processing may take several business days.
In-store Returns: Return items to any store with the original receipt or packing slip.
Online Returns: Return items by mail using the provided prepaid return shipping label or take items to a store.
International Returns: International customers are responsible for return shipping fees.
Final Sale Items: "Final Sale" items are not eligible for return or exchange.

Abercrombie’s return policy demonstrates the brand's commitment to high-quality service and customer respect.

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