Macy's Return Policy for Holiday Shopping 2024
If you've got your eyes on some amazing deals during the holiday shopping season at Macy's, it's crucial to know about their return policy. Whether you're purchasing gifts for loved ones or treating yourself, Macy's extended return window makes it easier to ensure that you're completely satisfied with your purchases.
Extended Return Window for the Holiday Season
One of the standout features of Macy's return policy this holiday season is the extended return window. Starting on October 7, 2024, you can return most purchases until January 31, 2025. This generous time frame allows you to enjoy the holiday rush without worrying about returning items later.
Returning Items in Stores vs. by Mail
When it comes to returning items, Macy's offers both in-store and mail-in options, depending on where you purchased the item. If you bought something in a store, you'll need to return it to that same store location. On the other hand, if you made an online purchase, you can either return it to a store or initiate the return process through Macy's website.
In-Store Returns
For items purchased in-store, you'll need to bring your original receipt with you. If you don't have your receipt, Macy's can look up your purchase using information like the credit card used for the purchase, order number, shipping label, or packing list. It's essential to note that curbside returns are not accepted.
Mail-In Returns
For online purchases, you can return items by mail. Start by signing into your Macy's account and finding your order history. If you prefer, you can also use the order number from your invoice or order confirmation email. Once you've located the correct order, select the items you want to return and print the confirmation page and mailing label from Macy's website.
Return Shipping Fee
If you're a Star Rewards member, return shipping is free. However, non-members will be charged a \$9.99 return shipping fee plus any applicable tax. This fee will be deducted from your refund.
Special Exceptions and Categories
While the general return policy allows for most items to be returned within 30 days from the date of purchase, there are some exceptions to be aware of. For instance:
- Designer Items: These typically have a 14-day return window.
- Electronics: These usually have a 30-day return window, but some specific brands like Apple may have shorter periods, such as 14 days.
- Last Act Merchandise: These items are final sale and cannot be returned.
- Area Rugs: These must be returned within 30 days and can only be done through mail or select stores.
- Jewelry and Watches: These require a 30-day return window with an additional 14-day inspection period.
Additional Return Information
It's also important to note that certain categories of items are not eligible for returns:
- Used, damaged, or altered items
- Opened cosmetics
- Holiday decor after the holiday season
- Custom items
- Select area rugs
- Items without tags
- Nursing products
- PPE (Personal Protective Equipment)
- Gift cards
- Marked Final Sale items.
How to Start the Return Process
Starting the return process is straightforward:
- Locate Your Order: Find your order on Macy's website by signing in to your account and searching your order history or using the order number.
- Print Confirmation Page and Mailing Label: Choose the item(s) you want to return and print the confirmation page and mailing label from Macy's website.
- Include Only Returned Items: Ensure that you only include the items listed on your return label in the corresponding box. If you have multiple return labels, return items in separate boxes with the correct label applied to each box.
Macy's return policy for holiday shopping 2024 offers flexibility and convenience. By understanding these details, you can enjoy your holiday shopping without worrying about returning items later. Whether you're buying gifts or treating yourself, knowing how to navigate Macy's return process will help you make the most of your purchases. Always keep your receipts handy and be aware of any exceptions for specific categories of items.
