Commando Return Policy Explained

When shopping with Commando, customers can feel secure knowing they have the option to return items that don't meet their expectations. The Commando return policy is straightforward and designed to prioritize customer satisfaction.

Standard Return Process

Commando allows customers to return items within 30 days of purchase. Products must be unworn, unaltered, and have original tags attached. To initiate a return, customers should follow the instructions on the Commando website. This includes filling out the return form provided with the order or printing one from the Commando website.

After completing the return form, customers should pack the item securely and attach the prepaid shipping label included with the order. The package can be dropped off at any UPS location or scheduled for pickup. A $6.95 shipping fee will be deducted from the refund when using the prepaid shipping label.

Refunds are issued to the original form of payment within 10-14 business days after the return is processed. This does not account for processing times from the card issuer or bank.

Policy for Open Box Items

Commando expects items to be in their original condition for a successful return. Open box items, meaning products with opened or damaged packaging, can still be returned as long as the items are unworn and the tags are attached. Returns may be rejected if an open box item shows signs of wear or is missing its tags.

Holiday Return Policy

Commando may extend the standard 30-day return period during the holiday season to accommodate customers purchasing gifts in advance. Customers should check the Commando website for updates or changes to the return policy specifically related to holiday returns.

Getting Help with Returns

If customers have issues or questions regarding returns, Commando offers customer service assistance. Customers can find current contact details by visiting Commando's website. This will provide the most updated customer service phone number and email address to reach the support team.

By reviewing the return policy in detail and ensuring merchandise is in its original condition, customers can facilitate a smooth and efficient return process.