Carlisle Return Policy
Shopping with confidence is important when purchasing high-end fashion. Carlisle, known for its luxurious womenswear collections, prioritizes customer satisfaction. Carlisle offers a straightforward return policy designed with the customer in mind.
Understanding Carlisle's Return Policy
When you purchase from Carlisle, you can be assured that returns are handled smoothly. The company aims to ensure that all customers are happy with their purchases.
Standard Returns
Carlisle allows returns under specific conditions. Items generally must be returned within 30 days of purchase. They should be in their original, unworn condition with all tags attached. To process a return, follow these steps:
- Confirm the item is eligible for return within the 30-day window.
- Check that the product is in its original condition with tags and packaging intact.
- Complete the return form included with the order.
- Pack the items securely and include the return form in the package.
- Send the package back using the recommended shipping method specified by Carlisle.
Open Box Returns
For items returned without their original packaging or opened, Carlisle evaluates these on a case-by-case basis. Their open-box return policy accommodates items in like-new condition without initial packaging. Customers should contact Carlisle's customer service for guidance on these returns.
Holiday Return Policy
During the holiday season, Carlisle extends its return window to accommodate gift purchases. Shoppers should check the website or contact customer service during this period to confirm the details of the extended return time.
Contacting Customer Service
For questions or concerns regarding returns, or to initiate a return process, customers can contact Carlisle's customer service. Contact details may change, so it's best to check the official website for the latest information.
As of the last update, the accurate customer service phone number and email address are not provided. Visiting their website is recommended for the correct contact details.
Items Not Eligible for Return
Carlisle has certain items that are not eligible for returns, such as final sale items and special order products. Review product details before purchasing to confirm whether an item is returnable.
Processing Returns
Once Carlisle receives your returned item and verifies it meets all return criteria, the refund will be processed. The original payment method will be credited, and customers can expect to see the refund within a certain number of business days, depending on their bank.
Carlisle's return policy provides a hassle-free shopping experience. Whether dealing with standard returns, open box items, or holiday gifts, Carlisle supports its customers. Always check the current return policy details, as they may change due to various circumstances.
