BCBGMAXAZRIA GROUP Return Policy
When shopping for fashion items from BCBGMAXAZRIA GROUP, it's important to understand the return policy in case an item doesn't meet expectations. Customer satisfaction is a key priority for BCBGMAXAZRIA. This article summarizes the return policy, including standard returns, open box returns, and holiday returns, along with how to contact customer service for support.
Standard Return Policy
Customers can return most items bought online from BCBGMAXAZRIA GROUP under specific conditions. Items must be returned unworn, unwashed, undamaged, and with all original tags attached. Returns should be made within 30 days of the invoice date.
To process a return, use the pre-paid return label included in the package. A shipping fee will be deducted from your refund amount when using the label. Refunds are issued in the original form of payment. If you opt for a different shipping service, ensure you obtain tracking and insurance, as BCBGMAXAZRIA is not responsible for lost return packages.
For complete details and instructions, or if you've misplaced your return label, check their return policy page directly.
Open Box Returns
Open box items refer to products that have been opened or gently used, such as for a fitting. BCBGMAXAZRIA GROUP does not specify a distinct policy for open box returns. Generally, if an item has been tried on but is still unworn, undamaged, and has tags attached, it should qualify for a standard return.
Holiday Return Policy
During the holiday shopping season, BCBGMAXAZRIA GROUP often extends the return window for items purchased. The specifics may vary and should be confirmed closer to the holiday period. Customers are encouraged to check their website for the latest information regarding the holiday return policy.
Contacting Customer Service
BCBGMAXAZRIA GROUP aims for a hassle-free return experience. If you need additional support, reach out to their customer service team. Contact details are available on their contact page.
- Customer Service Phone Number: Found on the BCBGMAXAZRIA website's customer care section.
- Customer Service Email: An email address for inquiries is also listed on the website.
Check the BCBGMAXAZRIA GROUP Contact Page for the most current contact information, as details may change.
It's essential to understand and follow the return policy, whether for regular, open box, or holiday purchases, to ensure a smooth refund or exchange process.
