B-Unlimited Return Policy
When shopping online, knowing the return policy enhances the buying experience. B-Unlimited, recognized for its custom Greek and collegiate apparel, offers a simple return policy to handle any purchase issues effectively.
Understanding the Return Process
B-Unlimited values customer satisfaction and has designed a customer-friendly return process. To initiate a return, customers need to visit their return page to submit a return request.
Step-by-Step Guide:
- Locate your order number and email address associated with the purchase.
- Fill in the details on the return form on their website.
- Await further instructions sent to your email.
After receiving return authorization and instructions, package the item carefully and send it back to B-Unlimited. Note that return shipping costs are not covered by B-Unlimited, except when items are defective or if an error occurred on their part.
Return Eligibility
Not all items are eligible for return. Here’s what to keep in mind:
- Items must be unworn, unwashed, and in their original condition.
- Custom orders are typically final sale and cannot be returned.
- Clearance items are usually sold as-is and are non-returnable.
For additional questions about returns or item eligibility, B-Unlimited's customer service can assist. You can reach them at their customer service phone number or via email.
Timeframe for Returns
B-Unlimited requests that all returns be made within 14 days of receiving the order. This allows customers to assess the product and decide on a return.
Open Box and Holiday Returns
Currently, B-Unlimited does not specify a unique open box return policy or an extended holiday return policy. The regular return policy applies year-round, regardless of the purchase season.
Refunds
Upon receiving and inspecting the return, B-Unlimited will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and credit will be applied to your original payment method.
Exchange Policy
If you need a different size or color of the same item, exchanges can be made. The process is similar to returns, and you must contact customer service to initiate an exchange.
Customer Service Contact
For any issues or clarifications regarding returns, the B-Unlimited customer service team is available to help:
- Customer Service Email: [email protected]
- Customer Service Phone: Please visit B-Unlimited's Contact Us page for the most current phone number.
B-Unlimited is committed to making its return policy clear and user-friendly. They understand the importance of trust between retailer and customer and strive to maintain that trust through their straightforward return procedures. Always verify details on B-Unlimited’s official website for the most accurate information.
