U.S. Polo Assn. Retail Return Policy: Hassle-Free Returns for the Perfect Shopping Experience

U.S. Polo Assn. Retail is a well-known brand that offers high-quality clothing and accessories. The company has a straightforward and customer-friendly return policy designed to ensure customer satisfaction. Whether you want to exchange an item or receive a refund, U.S. Polo Assn. Retail aims to make the return process simple.

Return Policy Overview

U.S. Polo Assn. Retail provides a return window of 30 days for most products. Customers have time to evaluate their purchases. To be eligible for a return, items must be unused, in their original condition, and accompanied by the original packaging and tags.

Returning a Product

To initiate a return, follow these steps:

• Fill out the return/exchange form included in your original package. If it is missing, download a new one from the U.S. Polo Assn. Retail website.
• Pack the item securely to protect it during transit.
• Place the return/exchange form inside the package.
• Attach the prepaid return shipping label that came with your order.

The prepaid return shipping label makes returning your item convenient. Simply drop off the package at your nearest authorized shipping center or schedule a pickup. Once U.S. Polo Assn. Retail receives your return, they will inspect it for compliance with their policy.

Refunds and Exchanges

Upon receiving and approving your return, U.S. Polo Assn. Retail will process a refund or exchange based on your preference. Refunds will be issued using the original payment method. Exchanges depend on product availability. If the exchanged item has a higher value, customers will need to pay the price difference.

Special Holiday Return Policy

During the holiday season, the 30-day return policy is extended. Returns can be initiated until January 15th of the following year for purchases made during this period. This allows customers more time to make necessary returns or exchanges after the holidays.

Customer Service

If you have questions or concerns about U.S. Polo Assn. Retail's return policy, their customer service team is available to assist you. You can reach out to them via:

• Email: [email protected]
• Phone: 1-877-747-9285

Have your order details ready for a quicker resolution.