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Tory Burch's Return Policy: A Customer-Friendly Approach

What is Tory Burch's return policy? Tory Burch, a luxury American fashion brand known for its chic and preppy aesthetic, offers a user-friendly return policy. This makes shopping a smooth experience and encourages customers to buy with confidence.

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Published onAugust 30, 2024
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Tory Burch's Return Policy: A Customer-Friendly Approach

What is Tory Burch's return policy? Tory Burch, a luxury American fashion brand known for its chic and preppy aesthetic, offers a user-friendly return policy. This makes shopping a smooth experience and encourages customers to buy with confidence.

A Sign of Confidence and Respect

Tory Burch understands that even the most selective shoppers might need a second chance at finding the ideal item. Whether it is a gift that missed the mark, a wrong size, or a style that does not meet expectations, Tory Burch has an accommodating return process.

Customers have 30 days from the date of delivery to decide if they want to keep their purchases. Items must be unused, unworn, and unaltered, with all original tags intact, and accompanied by the packing slip or original receipt.

Free Returns for Easy Shopping

A key feature of Tory Burch's return policy is the availability of free returns for online purchases, including sale items. This enhances convenience and confidence when shopping, especially during sales.

Tory Burch also allows returns on gifts. If you receive an unsuitable gift, you can return it and get a gift card credited for the item's value.

Final Sale Items

Some items are labeled as 'Final Sale.' These products cannot be returned or exchanged. Shoppers should be certain about these purchases before completing the transaction.

Simple Return Process

To return an item, use the prepaid shipping label included with your order. Securely pack the item, attach the shipping label, and drop it off at the nearest FedEx location. Refunds are typically processed within 4-7 business days.

If you have questions or face issues, Tory Burch's customer service is helpful and ready to assist with the return process.

In-Person Returns at Retail Stores

Items bought online can also be returned to Tory Burch retail stores. Bring the item and the packing slip or receipt to any Tory Burch store for immediate assistance.

International Returns

This return policy applies to purchases made in the United States. Conditions may differ for international returns, so it's best to check the specific return policy for your location.

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