Tillys Return Policy: Hassle-free Returns for Your Convenience

Tillys is a well-known retail brand offering trendy clothing, footwear, and accessories for men, women, and kids. To enhance customer satisfaction, Tillys provides a clear and customer-friendly return policy. Here are the important details about Tillys' return policy and their extended holiday return options.

Tillys Return Policy

Tillys recognizes that returns can happen for various reasons, such as sizing issues or product defects. To facilitate a smooth return process, Tillys has established a straightforward return policy. Customers can return most items within 60 days of purchase. Certain products, like swimwear and intimate apparel, must be unworn and in their original condition with all tags attached for a return to be valid.

To return an item, customers have two options: in-store return or mailing it back. For an in-store return, bring the item along with the original receipt, packing slip, or order confirmation email to any Tillys retail store. The store staff will assist with the return and refund in the original payment method. For mail returns, follow the instructions provided on Tillys' website or contact their customer service for assistance.

Refund Process

After Tillys receives the returned items, they aim to process refunds within 10 business days. Refunds will be issued in the original method of payment. If a purchase was made with a Tillys gift card, the refund will be credited back to that card. Note that shipping charges incurred during the purchase or return process will not be refunded.

Tillys Extended Holiday Return Policy

During the holiday season, Tillys offers an extended return policy to accommodate gift-giving. Purchases made between November 1 and December 24 can be returned by January 31 of the following year.

This extended policy applies to both in-store and online purchases. Customers should retain their receipt, packing slip, or order confirmation email as proof of purchase. Regular return policy conditions still apply, meaning items must be in their original condition with all tags attached.

Exceptions and Special Considerations

There are a few exceptions and special considerations to keep in mind:

Final sale items: Items marked as "final sale" cannot be returned or exchanged.
Damaged or defective products: Customers who receive a damaged or defective item should contact customer service immediately for resolution.
Cyber Week Return Policy: Return windows may change during Tillys' Cyber Week promotions. It's essential to check the specific return policy during this time.

Tillys' return policy offers a hassle-free experience for customers. With a 60-day return window and options for in-store or mail returns, Tillys prioritizes convenience. Their extended holiday return policy further supports flexibility during gift-giving seasons. Whether dealing with fit issues or defective products, Tillys is dedicated to customer satisfaction.

Create your AI Agent

Automate customer interactions in just minutes with your own AI Agent.

Get started for free Chat with AI for fun

Featured posts

What Is Recurrent Neural Networks in AI Training

Recurrent Neural Networks (RNNs) are a type of artificial intelligence that's really good at dealing with sequences, like sentences in a conversation or steps in a recipe. They're different from other types of AI because they can remember things from the past, which helps them understand sequences better. This article aims to break down the structure and function of RNNs in simple terms.

Democratizing AI: Paving the Way for an Inclusive Technological Future

AI is one of the most transformative technologies today. It influences various sectors and impacts our daily lives. From personalized recommendations on streaming platforms to autonomous vehicles and advanced healthcare diagnostics, AI demonstrates significant potential. Yet, concerns about the concentration of AI expertise and resources highlight the need for democratizing AI. This article discusses the importance of democratizing AI and ways to foster inclusivity in this evolving field.

The Long Short-Term Memory in Neural Networks

Long Short-Term Memory, or LSTM, is a special kind of neural network used in artificial intelligence, particularly good at remembering and using information from the past to make better predictions or decisions. It's like a smarter, more attentive version of a regular neural network. This article will break down what LSTM is, how it works, and why it's important, all in simple terms.

Harnessing AI for a Greener Future: DeepMind's Pioneering Efforts in Data Center Energy Efficiency

In the age of big data and cloud computing, data centers are the backbone of the digital world. However, they are also significant energy consumers, contributing to growing environmental concerns. DeepMind, a leader in artificial intelligence, has embarked on a mission to revolutionize how data centers consume energy, aiming to reduce their environmental footprint.

Unveiling the Truth: Do Facebook Ads Really Work?

As advertisers navigate the labyrinth of social media advertising, they often find themselves in a perpetual chase, seeking the most effective platforms to engage their elusive target audiences. In the vast realm of options, Facebook Ads emerge as a towering figure, offering unparalleled reach and sophisticated targeting capabilities. But the burning question persists: Are Facebook Ads truly effective?

Graph Neural Networks: Navigating the World of Graph-based Machine Learning

Graph Neural Networks (GNNs) provide a powerful approach in machine learning, particularly for data structured in graph form. Unlike traditional neural networks that work best with grid-like data (e.g., images, text), GNNs excel at capturing complex relationships within graph data. This ability makes them crucial for tasks where understanding the connections between entities is important.

A Guide to Watching New York Jets Games at MetLife Stadium

MetLife Stadium, home to the New York Jets, offers an exciting atmosphere for fans and newcomers alike. Whether you're a longtime supporter or attending for the first time, experiencing a game live is unforgettable. Here’s a guide to driving, parking, and using public transportation to reach MetLife Stadium.

Exploring the Key Factors Behind the First Winter of AI

Artificial Intelligence (AI) has seen its fair share of ups and downs, with periods of intense hype often followed by disillusionment and a colder climate for innovation and funding, known as an "AI winter." The very first of these winters, occurring in the mid-1970s, serves as a historical lesson for the cycles of AI progress and expectations.

Achieve more with AI

Enhance your customer experience with an AI Agent today. Easy to set up, it seamlessly integrates into your everyday processes, delivering immediate results.

Try for free Get a demo

Latest posts

AskHandle Blog

Ideas, tips, guides, interviews, industry best practices, and news.

• March 29, 2024

Understanding Langchain in AI

Once upon a time in the world of technology, something exciting happened—a new concept called Langchain made its grand entrance into the scene of Artificial Intelligence (AI). But what is this Langchain, and why should you care? Let's jump right into the wonders of Langchain with a touch of simplicity and creativity!

LangchainLanguage ChainAI

• March 3, 2024

Is Shrinkflation Actually Happening Now?

Shrinkflation is a clever blend of the words "shrink" and "inflation," capturing the essence of the process. It's a stealthy form of inflation that affects consumers directly, though it may not always be immediately noticeable. Instead of increasing prices, companies reduce the size or quantity of their products, effectively raising the price per unit without alarming consumers with sticker shock. This tactic is often used by food and consumer goods companies to handle rising production and material costs without losing customers.

ShrinkflationInflationCombat Shrinkflation

• February 4, 2024

Top 10 Retail Giants in the American Market

The American retail scene is a dynamic arena where major players dominate, significantly impacting the shopping experience for consumers nationwide. These giants are not merely stores; they represent key pillars in the American retail ecosystem. Here's an overview of the top 10 retailers that lead the way in the U.S. retail sector.

RetailRetail GiantsCustomers

View all posts