Tibi Return Policy

Shopping at Tibi provides an opportunity to discover high-end fashion with a customer-friendly return policy. Tibi knows that sometimes an item may not fit perfectly or the color may not meet your expectations. Their return policy is designed to make the process seamless and hassle-free.

Easy and Convenient Returns

Tibi's return policy allows items to be returned within 30 days of the delivery date. Customers are encouraged to return items promptly to ensure quick refund processing. This 30-day period gives you sufficient time to decide if the garment suits your wardrobe.

To return an item, it must be in its original, unworn condition, complete with all tags and packaging. Maintaining the quality of the items ensures that all customers receive products that meet Tibi’s high standards.

How to Make a Return

Returning an item to Tibi is straightforward. Visit their website and go to the returns section. Here, you will find instructions and an option to print a pre-paid return label for tracked shipping, ensuring your return is safe.

Once Tibi receives and inspects the return to confirm it meets their criteria, a refund will be issued to the original form of payment. Note that original shipping fees are non-refundable, allowing Tibi to focus on products that truly enhance your wardrobe.

Exchanges and Sale Items

If you require a different size or color, Tibi can assist with an exchange, subject to availability. Since the items are often in high demand, prompt action is advisable to secure the desired item. The 30-day return policy applies to exchanges.

Final sale items are not eligible for returns or exchanges. These items are typically marked down, so it's important to be confident in your purchase.

A Friendly Reminder

Tibi prioritizes customer service and is ready to assist with any questions or concerns regarding the return process. Their friendly team can be reached for any clarification or assistance needed.

Time to Shop

With a clear understanding of Tibi's return policy, you can confidently explore the latest styles. Enjoy shopping with the assurance that Tibi supports you if your selections don't meet your expectations.

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