Thirty-One Gifts Return Policy and Extended Holiday Return Policy

This article outlines the return policy of Thirty-One Gifts, a direct selling company that specializes in customizable bags, accessories, and home organization products. It also covers their extended holiday return policy.

Thirty-One Gifts Return Policy

Thirty-One Gifts values customer satisfaction and offers a return and exchange policy. Here are the key points regarding their return policy:

• Returns are accepted within 90 days from the original purchase date.
• The item must be in its original, unused, and resalable condition.
• Returns are processed for the original purchase price (excluding shipping charges).
• Personalized, customized, or final sale items are not eligible for return unless there is a manufacturing defect or damage during shipment.
• If the return is due to a manufacturing defect or damage, Thirty-One Gifts will provide a full refund, exchange, or replacement at their discretion.
• Returns can be made online or by contacting Thirty-One Gifts' Customer Solutions department.

Process for Online Returns

To initiate an online return with Thirty-One Gifts, follow these steps:

1. Visit the official Thirty-One Gifts website and log in to your account.
2. Go to the Order History section and select the order with the item you wish to return.
3. Click on the Return Item button next to the product you want to return.
4. Fill out the return information form, providing details such as the reason for the return and desired resolution (refund or exchange).
5. Review the return request and submit it.

After submitting the return request, Thirty-One Gifts will provide further instructions on returning the item. Customers are responsible for any shipping charges incurred during the return process.

Extended Holiday Return Policy

During the holiday season, customers often need an extended return timeframe. While Thirty-One Gifts does not explicitly state an extended holiday return policy on their website, it is best to contact their Customer Solutions department for specific information regarding holiday returns.

Given Thirty-One Gifts' commitment to customer satisfaction, they may offer a grace period or modified return policy during the holidays. The details of any extended holiday return policy may vary annually.

To obtain accurate information about the extended holiday return policy, customers should contact Thirty-One Gifts' Customer Solutions department directly. Their representatives will assist with any inquiries related to holiday returns.

Thirty-One Gifts has a customer-oriented return policy that allows returns and exchanges within 90 days of the original purchase date, provided the item is in its original, unused, and resalable condition. While there is no explicit mention of an extended holiday return policy, it is advisable to confirm the details with their Customer Solutions department during the holiday season.