Return Policy of Stüssy
Stüssy is known for its streetwear and unique designs. The company values quality in its products and aims for customer satisfaction. If you're looking to buy from Stüssy or are unsure about a recent purchase, knowing the return policy can help.
Hassle-Free Returns Within 30 Days
Stüssy allows customers 30 days from the date of receipt to return items. This time frame lets you evaluate the fit and style of your purchases. If something doesn't meet your expectations, the return policy is straightforward.
Condition of Items
Returned items must be in a resalable condition. They should be unworn, unwashed, and have all original tags attached. Stüssy inspects returned merchandise to ensure it meets these standards before issuing a refund.
How to Make a Return
Returning an item to Stüssy is easy. A return form and pre-paid return shipping label are often included with each order. Simply fill out the return form, repackage your items with it, attach the label, and drop the package at the carrier location.
If you do not have a return form or label, you can contact Stüssy’s customer service team to obtain what you need.
Refunds and Processing Time
After Stüssy receives your returned items, they will inspect them for compliance with the return policy. Once approved, refunds will be processed to the original payment method. The time it takes for the refund to appear in your account may vary based on your bank or credit card issuer.
If you face any delays in the refund process, Stüssy’s customer support team is available to assist.
Exclusions and Final Sale Items
Some items may be marked as final sale and are not eligible for return or exchange. These are usually products offered at a significant discount. Always check product details to confirm return eligibility before purchasing.
A Positive Experience, Every Time
Stüssy is committed to ensuring a positive shopping experience. Their return policy reflects this philosophy, allowing customers to shop with confidence.
