Staples Stores Return Policy

Shopping for office supplies and equipment can be overwhelming. Knowing the return policy of the store you're buying from is important. This article discusses the return policy of Staples Stores, a popular destination for office supplies and equipment.

Easy Returns at Staples Stores

Staples has a customer-friendly return policy. If you're unsatisfied with your purchase, they accept returns or exchanges within 30 days from the purchase date.

To be eligible for a return or exchange, the item must be in its original condition, including all original packaging, manuals, and accessories. Software purchases must be unopened. These criteria ensure the item can be resold or restocked without any issues.

Some product categories may have specific return restrictions. These can include computers, laptops, tablets, printers, furniture, and large appliances. It's best to contact Staples customer service for details regarding these products.

Return Options at Staples Stores

Staples offers two options for returning or exchanging items: in-store returns and online returns.

In-Store Returns

To return your purchase in-store, visit any Staples retail location. Bring the item, original packaging, manuals, accessories, and original receipt. Store staff will assist you with the return process, providing a refund or helping you find a replacement.

Online Returns

For online purchases, log in to your Staples account and visit the "My Orders" section. Select the order you wish to return and follow the instructions. You'll receive a prepaid return label to ship the item back to Staples. After processing the return, a refund will be issued to your original payment method.

Special Holiday Return Policy

During the holiday season, Staples may have a special return policy. Typically, they extend the return window for holiday purchases beyond the usual 30 days. It's advisable to check with customer service or their website closer to the holiday season for specific details.

Contacting Staples Customer Service

For inquiries or assistance regarding Staples' return policy, you can reach their customer service team:

• Phone: 1-800-333-3330 (toll-free)
• Email: Refer to the "Contact Us" page on the Staples website for the appropriate email.

Staples values its customers and aims to provide exceptional service, including a hassle-free return experience.

Knowing the return policy is important when shopping. Staples offers an easy and transparent return policy, allowing returns or exchanges within 30 days of purchase in original condition. The options for in-store and online returns simplify the process. Staples may also have a special holiday return policy for extended returns. If you have questions or need assistance, customer service is ready to help.