Resident's Return Policy: Hassle-Free Returns for a Stress-Free Experience

Are you considering purchasing furniture online but concerned about returns? Resident, a well-known online furniture retailer, offers a straightforward return policy designed for customer satisfaction. This article outlines the details of Resident's return policy, including any special holiday return conditions, and provides accurate contact information for their customer service.

Resident's General Return Policy

Resident knows that a purchase may not always meet your expectations. To accommodate this, they have created a customer-friendly return policy. If you are unsatisfied with your purchase, you can return the item within 30 days of delivery.

To initiate a return, contact Resident's customer service team. The contact information is provided below. Let’s review the return process in more detail.

Return Eligibility

To qualify for a return, items must be unused, undamaged, and in their original packaging. Resident allows a reasonable level of assembly and testing while keeping the item eligible for return. It is important to return the item in new condition to receive a full refund.

Return Shipping

Resident handles the coordination of return shipping. They will schedule a pickup of the item from your home, ensuring a hassle-free return process. Keep in mind that return shipping fees may apply, and these fees will be deducted from your refund. The specific fee will depend on the item's size and weight.

Refunds

After Resident receives and inspects the returned item, they will issue a refund to your original payment method. Allow a reasonable amount of time for the refund to be processed and reflected in your account.

Resident's Special Holiday Return Policy

Resident recognizes that the holiday season can be busy, making it important to provide a longer return window for purchases made as gifts. If you buy an item between November 1 and December 31, you can initiate a return until January 31 of the following year. This extended return period offers you and your gift recipients ample time to evaluate the purchase.

To view Resident's products and their return policy, visit www.residenthome.com.

Resident's return policy is designed to enhance your shopping experience when buying furniture online. With a generous 30-day return window and an easy return process, you can shop confidently, knowing that Resident prioritizes customer satisfaction. Be sure to utilize their extended holiday return policy and reach out to their customer service team for any assistance you may need. Happy furniture shopping!