Rad Power Bikes' Hassle-Free Return Policy
Are you considering a new electric bike but concerned about returning it if it doesn't meet your needs? Rad Power Bikes, a prominent electric bike retailer, has a customer-friendly return policy to address your worries.
Rad Power Bikes Return Policy
Rad Power Bikes allows customers to return electric bikes within a specific timeframe if they are not fully satisfied. Customers have 14 days from the delivery date to contact Rad Power Bikes support to start a return.
To qualify for a return, the bike must be in new or like-new condition and returned in its original packaging. Customers are responsible for packaging and shipping the bike back. After receiving and inspecting the return, a refund for the full purchase price may be issued, minus any shipping and restocking fees.
To initiate a return, customers should contact Rad Power Bikes' customer service team.
Rad Power Bikes' Holiday Return Policy
During the holiday season, Rad Power Bikes typically extends its return policy to accommodate gift purchases. This extension usually provides an increased timeframe for returns. Customers should check the Rad Power Bikes website or contact customer service during the holiday season for specific details on the return policy.
Contacting Rad Power Bikes Customer Service
If you have questions about Rad Power Bikes' return policy, their customer service team is available to help. You can reach out using the following methods:
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Email: Send an email to [email protected]. Expect a response within 48 hours.
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Phone: Call their customer service number at 1-800-939-0310 to speak with a representative. Customer service hours are Monday through Friday, 8 am to 5 pm PST.
Rad Power Bikes offers a straightforward return policy that allows customers to return electric bikes within 14 days of delivery, provided the bike is in new or like-new condition. During the holiday season, they often extend the return policy for gift purchases. For assistance or to initiate a return, customers can contact Rad Power Bikes' customer service via email or by phone.
