Piercing Pagoda Return Policy: Everything You Need to Know
Piercing Pagoda offers a variety of trendy jewelry, including earrings, necklaces, and bracelets. If you are not satisfied with your purchase, it’s important to know their return policy.
Overview of Piercing Pagoda's Return Policy
Piercing Pagoda values customer satisfaction. If you need to return or exchange an item, you have two options: in-store returns/exchanges or online returns/exchanges.
In-store Returns/Exchanges
You can visit any Piercing Pagoda store for returns or exchanges. Their staff will assist you, whether you bought the item online or in-store. Make sure to bring the original packaging and proof of purchase, such as a receipt or order confirmation email.
Online Returns/Exchanges
If you prefer to return or exchange online, follow these steps:
- Contact Piercing Pagoda customer service within 30 days of receiving your order. You can email them at [email protected] or call 1-800-866-9700 (Monday-Friday, 9 AM to 10 PM ET, Saturday-Sunday, 10 AM to 8 PM ET).
- Provide your order number, reason for return/exchange, and any other required details.
- The customer service representative will assist you further. They may offer a prepaid shipping label for convenience.
Holiday Return Policy at Piercing Pagoda
Retailers often have special return policies during the holiday season. Currently, there is no specific information available regarding Piercing Pagoda's holiday return policy. Contact customer service at [email protected] or 1-800-866-9700 to check for any temporary changes or extensions to their standard policy.
Contacting Piercing Pagoda Customer Service
For questions about the return policy, you can reach their customer service team easily. Here are the contact details:
- Email: [email protected]
- Phone: 1-800-866-9700 (Monday-Friday, 9 AM to 10 PM ET, Saturday-Sunday, 10 AM to 8 PM ET)
The customer service team is ready to help with inquiries related to returns, exchanges, or general questions about their products.
Know the return policy at Piercing Pagoda for a smooth shopping experience. Keep the original packaging and proof of purchase for returns or exchanges. For holiday policy details, contact their customer service team for assistance.
