The Return Policy of Oriental Trading Company: A Berkshire Hathaway Company

Oriental Trading Company, a subsidiary of Berkshire Hathaway, is a popular online retailer specializing in party supplies, crafts, toys, and seasonal decorations. Customers sometimes need to return their purchases, so understanding the return policy is important for a smooth experience.

Easy Returns with Oriental Trading Company

Oriental Trading Company values customer satisfaction. They recognize that circumstances may arise where returns are necessary. Their return policy is simple and designed to be user-friendly for an easy process.

General Return Guidelines

To initiate a return, customers can contact Oriental Trading Company's Customer Support team via email or phone. Specific contact details may change, so it is best to check their Help Center or FAQ section for the latest contact information.

Customers are encouraged to return products within 90 days of purchase. Returns beyond this period may have additional terms. Items such as personalized or customized products are non-returnable unless there is a manufacturing defect or an error.

Ease of Process

The return process is streamlined for customer convenience. Oriental Trading Company often provides return shipping labels with orders, minimizing costs for customers. These prepaid shipping labels help ensure that no extra expenses are incurred when returning items.

Customers need to package return items carefully to avoid damage during transit. Reusing the original packaging or using appropriate packaging materials is recommended.

Special Holiday Return Policy

During the holiday season, Oriental Trading Company may offer an extended return policy. The details may vary, so it's advisable to check their website or contact customer support for the most accurate information.

The holiday return policy could allow for returns beyond the standard 90-day period, giving gift recipients extra time to process returns for unwanted items.

Customer Support

Oriental Trading Company is dedicated to providing strong customer support. Their representatives are available to assist with inquiries regarding returns, products, and general support.

While specific contact details can vary, customers typically find support through phone or email. The Help Center or FAQ section will have the most up-to-date contact information. Their efficient customer support team is focused on ensuring customer satisfaction.

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