Modell's Sporting Goods Return Policy
Modell's Sporting Goods is known for its wide variety of sporting equipment, apparel, and footwear. If you are not satisfied with your purchase, understanding their return policy is important.
Returning In-Store Purchases
For in-store purchases, you have 30 days from the purchase date to return or exchange an item. The item must be in its original, unused condition with all original tags attached. Note that certain items, such as swimwear, may not be returnable for hygiene reasons. Please consult Modell's website for a complete list of non-returnable items.
To return an item in-store, visit any Modell's location. Store associates will assist you with the process and help you with a suitable alternative or issue a refund to your original payment method.
Returning Online Purchases
For online purchases, you also have 30 days from the delivery date to initiate a return. Some items, like customized products or underwear, cannot be returned due to personalization or hygiene concerns.
To return an online purchase, follow these steps:
- Log in to your Modell's online account.
- Access your order history and select the items you wish to return.
- Complete the return form with the required details.
- Print the return label and attach it to the package.
- Drop off the package at any authorized shipping location.
Once Modell's receives and inspects your return, they will issue a refund to your original payment method. Processing your refund may take a few business days.
Special Holiday Return Policy
During the holiday season, Modell's extends its return policy. For purchases made between November 1 and December 24, you have until January 15 of the following year to return or exchange items. This policy applies to both in-store and online purchases. All other return guidelines, including the condition of items, still apply.
Contacting Modell's Customer Service
For questions about the return policy, Modell's customer service team is available to help. To find the latest contact information, visit their customer service page.
Modell's Sporting Goods strives to provide a satisfying shopping experience with their return policy. You have 30 days to return or exchange items purchased in-store or online, with an extended period during the holiday season.