Return Policy of Mitchell Gold + Bob Williams
Mitchell Gold + Bob Williams is known for its high-quality furniture and stylish home decor. Being aware of their return policy can enhance your shopping experience. Here’s a clear overview of their return policy, including holiday details and customer service contact options.
General Return Policy
Mitchell Gold + Bob Williams has a simple return policy. If you are not satisfied with your purchase, you have 30 days from the receipt date to return it. Note that custom-made furniture and clearance items may not be returnable. Always check the product page or contact customer service for specific eligibility details.
To initiate a return, follow these steps:
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Contact customer service:
- Email: [email protected]
- Phone: 1-800-789-5401
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Provide your order number and reason for the return.
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You will receive instructions on how to return the item. Return shipping costs are generally the customer's responsibility unless the item arrived damaged or defective.
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After the item is received and inspected, a refund will be issued to the original payment method within a reasonable timeframe.
Special Holiday Return Policy
During the holiday season, Mitchell Gold + Bob Williams extends its return period. Purchases made during this time can be returned beyond the standard 30 days. The extended return policy typically covers from November through January. Check the specific dates and terms with customer service for further clarity.
Contacting Customer Service
If you have questions or need assistance regarding returns, you can contact customer service using these methods:
- Email: [email protected]
- Phone: 1-800-789-5401
The customer service team is committed to providing support during business hours for any issues or inquiries.
Mitchell Gold + Bob Williams offers a straightforward return policy, allowing returns within 30 days of receipt. The policy is extended during the holiday season to facilitate gift returns. For a smooth return experience, contact their customer service for any assistance needed.