Living Spaces Furniture Return Policy
Living Spaces Furniture is dedicated to customer satisfaction and offers a clear return policy. Customers can return items for various reasons, ensuring a hassle-free experience.
General Return Policy
Living Spaces Furniture allows returns within seven days of delivery or pick-up. The item must be in its original condition, unused, and include all packaging. To start a return, customers can reach the customer service team at [email protected] or call 1-877-266-7300.
A receipt or proof of purchase is needed for all returns. Customers receive a full refund to the original payment method, excluding delivery or shipping fees. The refund process typically takes 7-10 business days.
Holiday Return Policy
During the holiday season, Living Spaces Furniture extends the return period. Purchases made between November 1 and December 24 can be returned until January 31 of the following year.
The same return conditions apply, requiring the item to be in its original condition and accompanied by proof of purchase.
Return Exceptions
There are exceptions to the return policy:
- Custom and special orders: Non-returnable unless there is a manufacturing defect.
- Mattresses and foundations: Returns are not accepted for hygiene reasons, but a 90-night comfort guarantee allows exchanges for a different model within 90 days of delivery.
- Final sale and clearance items: These are non-returnable.
Customers should review product specifications and applicable exceptions before purchasing.
In-Store Returns
Customers may return items at any Living Spaces Furniture store. This option is ideal for those who prefer face-to-face interactions.
For in-store returns, customers must bring the original receipt and the item with its packaging. Store associates will assess the item's condition and process the refund. It is recommended to contact the specific store location for details on the return process.
Living Spaces Furniture values customer satisfaction with a straightforward return policy. Customers have ample time to ensure their purchases meet expectations. While some exceptions exist, the overall process is designed to be accommodating.
Contact Information:
- Customer Service Email: [email protected]
- Customer Service Phone: 1-877-266-7300.