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La Senza's Hassle-Free Return Policy

La Senza, a well-known lingerie and intimate apparel retailer, offers a customer-friendly return policy. This article provides clear information about La Senza's return process, including special holiday policies.

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Published onSeptember 5, 2024
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La Senza's Hassle-Free Return Policy

La Senza, a well-known lingerie and intimate apparel retailer, offers a customer-friendly return policy. This article provides clear information about La Senza's return process, including special holiday policies.

La Senza aims for complete customer satisfaction. If you are not happy with your purchase, you can return items within a specified time frame. To start the return process, you can contact their customer service.

Contact Details:

La Senza's return policy allows returns of unworn, unwashed, and unaltered items within 30 days of the purchase date.

To qualify for a return:

  • Items must be in original packaging.
  • All tags and labels should be included.
  • Items that are used, damaged, or do not meet these requirements may be refused.

La Senza provides two convenient return options:

  1. In-Store Return: Bring the item(s) to a La Senza store. Present your original receipt or proof of purchase to a store associate who will assist with processing your return.

  2. Online Return: If you prefer to return items by mail, request a return authorization from customer service. Once authorized, you will receive instructions for shipping your item(s) back.

During the holiday season, La Senza extends their return policy. Purchases made between November 1 and December 24 can be returned until January 15 of the following year. This is helpful for those purchasing gifts.

Return policies may vary by country or during promotions. It's always good to check the terms on their website or contact customer service for current information.

Returning items to La Senza is straightforward, reflecting their commitment to customer satisfaction.

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