Return Policy of Kroger Technology & Digital

Kroger Technology & Digital offers a straightforward return process. This policy ensures customer satisfaction when returns are necessary.

General Return Policy

Kroger Technology & Digital provides a 30-day return window for most products. To return or exchange eligible items, customers must ensure that items are in original packaging and include proof of purchase. Returns may be denied without these requirements.

To initiate a return, follow these steps:

Package the item securely in its original packaging.
Include proof of purchase, such as a receipt or order confirmation.
Contact Kroger Technology & Digital's customer service via email or phone to obtain a return authorization.

Once you have return authorization, send the item back using a carrier of your choice. It is advisable to use a shipping method that offers tracking. Kroger Technology & Digital typically does not cover return shipping costs unless specified.

After receiving the returned item and completing inspection, Kroger Technology & Digital will process a refund to the original payment method. Please allow several business days for the refund to appear in your account.

Special Holiday Return Policy

During the holiday season, an extended return period is available. Items purchased as gifts from November 1 to December 31 can be returned by January 31 of the following year. This policy allows customers to shop confidently, knowing they can return or exchange gifts if necessary.

Contact Information

For assistance with your return or any questions, you can contact Kroger Technology & Digital's customer service team. They are available to provide helpful information.

Customer Service Email: [email protected]

Customer Service Phone: 1-800-576-4377

Kroger Technology & Digital aims to make the return process simple and efficient. With a 30-day return policy and an extended holiday return option, customers can shop with confidence. Keep the original packaging and proof of purchase handy when initiating a return, and feel free to reach out to customer service for assistance.

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