Justice Return Policy: A Comprehensive Guide
Justice, a popular retailer for pre-teen and teenage girls, offers trendy clothing, accessories, and beauty products. Knowing their return policy is important before making a purchase.
Understanding the Basics of Justice Return Policy
Justice has a customer-friendly return policy. Customers can return most items within 90 days of purchase, whether bought online or in-store. Items must be in their original condition, including all original tags and packaging.
Certain items are not eligible for return, such as:
- Underwear
- Swimwear
- Body jewelry
- Personalized or monogrammed items (unless defective)
- Gift cards and final sale items
Returning Items Purchased Online
For items purchased on the Justice website, there are two return options. You can return items to any Justice store or by mail.
To return an item by mail:
- Fill out the return form included in your shipment.
- Securely package the item and include the completed return form.
- You will cover the return shipping costs. A trackable shipping method is recommended for security.
Once the return is processed, a refund will be issued to your original form of payment.
Justice Extended Holiday Return Policy
Justice does not explicitly advertise an extended holiday return policy. It is best to contact their customer service team or check with your local store for any special holiday returns.
Typically, some retailers may extend their return window during the holiday season. Therefore, confirm with Justice about their specific policy for holiday returns.
Exceptions to the Policy
There may be exceptions and additional conditions to consider. If you receive a defective item, Justice may offer a replacement, repair, or refund. Contact their customer service team to initiate the return process for a defective item.
Refunds for gift card purchases are usually issued in the form of a new gift card instead of a direct refund to the original payment method.
Understanding Justice's return policy is key for hassle-free shopping. They allow returns on most items within 90 days, as long as items are in their original condition. While there is no specific extended holiday return policy, it is wise to verify this with the retailer, especially during the holiday season. Check for exceptions in their policies, and reach out to their customer service for any inquiries.
