Return Policy of Johnstone Supply

Johnstone Supply values customer satisfaction and aims to provide excellent service in all areas, including returns. Understanding the return policy is important for peace of mind when making a purchase. This article outlines Johnstone Supply's return policy and any special provisions during the holiday season.

Website: http://www.johnstonesupply.com

Johnstone Supply's Regular Return Policy

Johnstone Supply has a flexible return policy to meet customer needs. If you are not satisfied with your purchase, you can return the item(s) within 30 days of the original purchase date. To qualify for a return, the item must be unused and in its original packaging.

To start a return, contact Johnstone Supply's customer service department via their phone number or email address, which can be found on their website's Contact Us page. Their friendly staff will assist you with the return process, answer questions, and provide a return authorization number.

Please note that Johnstone Supply does not provide prepaid shipping labels for returns. Customers are responsible for return shipping costs unless the return is due to an error by Johnstone Supply or a defective item.

After your return is received and inspected, Johnstone Supply will issue a refund for the returned items. The refund will be processed using the same payment method used for the original purchase. Allow time for the refund to be processed and reflected in your account.

Holiday Return Policy

During the holiday season, Johnstone Supply may offer a special return policy for gift returns. While details may vary, this policy typically extends the standard 30-day return window. This extension allows gift recipients to return or exchange items received during the holidays.

To take advantage of the holiday return policy, contact Johnstone Supply's customer service. Their knowledgeable representatives will provide the most up-to-date information regarding any changes or additions to the regular return policy.

Johnstone Supply focuses on customer satisfaction and offers a convenient return policy for a positive shopping experience. With a 30-day return period for most items and the possibility of a special holiday return policy, customers can feel confident making purchases, knowing they can easily return or exchange items if needed.