Johnson Outdoors Return Policy
Johnson Outdoors specializes in outdoor gear and equipment. They cater to hikers, campers, and water sports enthusiasts with a broad range of products. If you are not satisfied with your purchase, knowing the return policy is crucial.
The Basics of Johnson Outdoors Return Policy
Johnson Outdoors offers a straightforward return policy to ensure customer satisfaction. Returns are accepted within 30 days from the date of purchase. The following conditions apply:
- The item must be unused and in its original packaging.
- Proof of purchase, such as a receipt or order confirmation, is required.
- Some products, like personalized or custom-made items, are non-returnable unless damaged or defective.
To initiate a return, contact Johnson Outdoors' customer service via email or phone. They will assist you throughout the return process.
Special Holiday Return Policy
During the holiday season, Johnson Outdoors implements a special return policy for gift shoppers. Purchases made from November 1 to December 31 can be returned until January 31 of the following year. This extended period allows recipients time to decide if the product suits their needs.
The same conditions for returns apply:
- The item must be unused and in its original packaging.
- Proof of purchase is required.
- Certain exceptions, such as personalized or custom-made items, remain non-returnable unless damaged or defective.
If you receive a gift from Johnson Outdoors during this time, inform the recipient about the extended return window. This allows them to return or exchange the item within the specified timeframe.
Knowing the return policy is essential when purchasing outdoor gear. Johnson Outdoors offers a 30-day return window for most items and extends this period during the holiday season. Be sure to review the conditions and reach out to customer service for assistance if needed. Customer satisfaction is a priority for Johnson Outdoors.
