Interflora UK & Ireland's Return Policy

Interflora is a trusted floral delivery service in the United Kingdom and Ireland. They prioritize customer satisfaction with their beautiful floral arrangements. If a customer is not satisfied with their purchase, Interflora UK & Ireland has a clear return policy to address any concerns.

How to Return an Item

If you need to return an item, contact customer service within 48 hours of receiving your floral arrangement. You can find their contact information on their website. Their friendly team will guide you through the return process and provide a suitable solution. Timely communication is essential, as Interflora is committed to resolving issues quickly.

Consumer Rights

Interflora UK & Ireland respects customer rights under the Consumer Rights Act. Customers can return goods if they are faulty, damaged, or not as described. This policy applies to floral arrangements, plant gifts, hampers, and other products. Interflora ensures rigorous quality checks before dispatch to minimize issues.

Damaged or Faulty Goods

For damaged or faulty goods, Interflora typically offers replacements or full refunds based on the situation. They may request photographs or other evidence to support your claim. If a floral arrangement does not meet your expectations, they will evaluate your situation case by case, possibly offering a replacement or partial refund.

Holiday Return Policy

During holidays or peak periods, such as Valentine's Day and Mother's Day, Interflora UK & Ireland may have a special holiday return policy. While details may change, the company aims to ensure that customers can return or exchange gifts easily during these occasions.

Important Considerations

To fully understand Interflora UK & Ireland's return policy, check their terms and conditions on their website. Be aware of any time limitations, procedures, or requirements for initiating a return. Following their guidelines will help ensure a smooth return process.

Interflora UK & Ireland is dedicated to customer satisfaction through their straightforward return policy. If you experience issues with a floral arrangement, plant gift, or hamper, their customer service team is ready to assist. Remember to reach out within 48 hours of delivery and provide appropriate evidence to initiate the return process.