How to Contact Waterman Bank Customer Service

Waterman Bank is a reputable community bank serving the greater Chicagoland area and beyond. They offer various channels for customers to get in touch and have their queries addressed. Whether you have general inquiries, need assistance with your mortgage, or have concerns about your debit card, Waterman Bank's customer service team is ready to help. Here are the different ways you can reach out to them:

Phone

To speak directly with a customer service representative, call Waterman Bank at 815-264-3201. This number is available for general questions, mortgage services, and bill pay inquiries.
For lost or stolen cards, contact their dedicated hotline at 800-383-8000.
If you suspect debit card fraud, reach out to 866-508-2693.

Email

Prefer written communication? Send an email to [email protected]. Their customer service team will respond promptly.

Online Contact Form

Visit the Contact Us page on the Waterman Bank website. Use the dedicated contact form to submit your message directly to customer service. Avoid including sensitive personal information, such as your social security or account number.

Branch Visit

For in-person assistance, visit the Waterman Bank Head Office Branch in Waterman, Illinois. The address is 248 W. Lincoln Hwy, Waterman, IL, 60556. You can check the bank's official website for lobby hours and other services offered.

Additional Resources

Waterman Bank provides resources on their website to address common concerns. Their support page allows customers to initiate searches and access quick solutions self-help features.

Be cautious of potential fraud. The bank advises against responding to fraudulent text messages, emails, or phone calls related to your bank account. To confirm the legitimacy of any communication, contact Waterman Bank directly at 815-264-3201 or their debit card provider, Shazam, at 866-508-2693.

Waterman Bank values its customers and ensures that inquiries are addressed promptly. Their dedicated customer service team is always ready to assist you.

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