How to Contact Vizio Customer Service

Need help with a Vizio product or service? Contacting Vizio Customer Service is simple. You can select from multiple communication methods that best fit your needs.

1. Phone Support

For immediate assistance, call Vizio Customer Service at (844) 254-8087. Representatives are available from 8:00 AM to 9:00 PM CST, seven days a week. To minimize wait times, call between 1:00 PM and 5:00 PM CST, Monday to Friday.

2. Live Chat and SMS Support

Prefer text communication? Vizio provides Live Chat and SMS support options. Live chat is available daily from 8:00 AM to 12 midnight CST. Access live chat through the Vizio Self-Help page and click the chat option.

For SMS support, text your questions to 205-301-3729. Expect responses during the same hours as the live chat.

3. Online Support

Vizio's website offers extensive online support. The Vizio Support page features FAQs, troubleshooting guides, tutorials, and user manuals. Find information on using your Vizio products, connecting devices, and adjusting settings.

To submit or track a service request, visit the Request/Track Service page for specific instructions related to your product.

4. Email Support

Prefer email? Vizio has an email address for customer service inquiries, but the specific address may not be directly available. Visit the official Vizio Support page for the correct contact information.

5. Vizio TV Help

For issues related to your Vizio TV, you can call Vizio Customer Support at (888) 849-4623. They can assist with connecting cable or satellite services and setting up antenna channels.

Contacting Vizio Customer Service is easy with options like phone support, live chat, SMS, and online resources. Reach out through your preferred method for assistance with any queries or concerns.

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