How to Contact Village Bank Customer Service

Village Bank offers various options for clients to connect with their customer service team. If you have questions or need assistance, the following methods can help you reach out to Village Bank customer service.

Contact Us Page

Visit the official website at www.villagebankonline.bank. Here, you can find the "Contact Us" page with all necessary information to connect with their customer care team.

The page includes an online form for submitting your query. Fill out your name, email address, phone number, and a brief description of your request. After submitting, a representative will respond promptly.

Phone

Want to speak to someone directly? Call Village Bank's main number at 804-897-3900. Customer service is available Monday to Thursday from 9:00 am to 5:00 pm, Friday from 9:00 am to 6:00 pm, and Saturday from 9:00 am to 12:00 pm. They are ready to assist with any questions or concerns.

For help with online or mobile banking, dial 866-806-9306 during the same business hours.

Customer Care Email

Prefer email? Reach out to Village Bank’s customer care team at [email protected]. Provide a detailed explanation of your inquiry or issue, along with relevant details. The customer care team will review your message and respond as soon as possible.

Branch Locations

Do you want to meet in person? Village Bank has branches in Richmond, Williamsburg, and other areas. You can visit their website to find branch locations, operating hours, services offered, and driving directions.

To locate the nearest branch, check the Find Us page on their website.

Village Bank offers multiple ways to contact customer service. Whether you use the online form, call, email, or visit a branch, the dedicated customer care team is ready to help. Provide all necessary details to ensure a smooth communication process. Village Bank is committed to delivering quality service.

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