How to Contact Veritex Community Bank Customer Service

Veritex Community Bank is committed to providing excellent customer service and support. Whether you have questions about your account, need help with online banking, or require assistance with other banking services, their customer service team is ready to help. This article outlines how to contact Veritex Community Bank's customer service.

Contacting Veritex Community Bank Customer Support

There are several convenient ways to reach Veritex Community Bank's customer service team. Here are the contact options you can use:

Phone: Call Veritex Community Bank's customer support at 833-VERITEX (833-837-4839). Customer support is available Monday to Friday from 7:00 am to 11:00 pm CST, and on Saturdays and Sundays from 9:00 am to 5:00 pm CST. For bill-pay support, call 888-246-2116.
Secure Message: For secure communication, send a message through Veritex Community Bank's Online Banking platform. Log in to your account and click on "Messages" under the Service menu for this option.
Borrower Portal: If you have inquiries about the Borrower Portal, message the customer service team directly through the portal. They are available Monday to Friday from 8:00 am to 9:00 pm ET and on Saturdays from 8:00 am to 12:00 pm ET. For refinancing inquiries, call (713) 275-8280.
Written Servicing Request: For qualified written requests, submit your request to the address listed on Veritex Community Bank's website. The bank is committed to addressing these requests promptly.

Additional Tips and Information

Veritex Community Bank values the security and well-being of its customers. Here are some additional tips for a smooth banking experience:

Contact customer service immediately at 833-837-4839 if you notice any unusual activity or security concerns about your account.
Always verify the authenticity of any email requests. If something seems suspicious, contact customer service before sharing sensitive information.
Establishing security controls is essential for protecting your account. Veritex Community Bank offers training resources on security best practices.
Report potential security breaches promptly. Timely reporting enables the bank to protect your account and personal information.
Regularly review your account and transactions to identify any discrepancies or unauthorized activity. Report any issues to customer service immediately.
Protect your social security number. Be cautious when sharing this sensitive information to guard against identity theft.

Veritex Community Bank's Commitment to Service

Veritex Community Bank upholds the principles of truth, transparency, and integrity. Their dedication to exceptional service and community support distinguishes them. With various customer support options and a focus on security, Veritex Community Bank strives to provide timely assistance to its customers.

Contacting Veritex Community Bank's customer service is straightforward. Utilize their phone, secure messaging, or the Borrower Portal for any inquiries. Follow the provided contact information and security measures to receive prompt support for your banking needs.

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