How to Contact Uber Eats Customer Service

Uber Eats is a well-known food delivery service that allows users to order food from various restaurants for delivery. Sometimes, users may face issues or have questions that need assistance from customer service. This article outlines different ways to contact Uber Eats customer service for support.

1. Call Customer Support

You can reach Uber Eats customer service by calling their support number at 1-800-253-9377. This number is available for customers, drivers, and restaurants to address any concerns. Speaking with a customer service representative can help you quickly resolve your issue.

2. Chat Support

For those who prefer chat, Uber Eats offers support within their app. To use this feature, follow these steps:

Open the Uber Eats app on your device.
Navigate to "Account" and select "Help."
Choose the order you need assistance with.
Select the specific issue you are facing.
Tap on "Chat Support" to start a live chat with a customer service representative.

3. Email Support

If you prefer to communicate via email, Uber Eats allows you to contact customer service this way. While it may take some time to get a response, you can send detailed information about your issue. Visit the Uber Eats official website for the email contact details.

4. In-App Help and FAQ

For general questions or common issues, the in-app Help and FAQ section can be very useful. Uber Eats has a wide range of frequently asked questions and answers covering topics like placing orders, delivery problems, and account settings. You can access this by launching the Uber Eats app, tapping the "Help" section, and browsing through the articles.

5. Uber Greenlight Hub

If you need in-person assistance, visit your local Uber Greenlight Hub. These locations provide direct support where you can talk to Uber representatives about your Uber Eats-related questions or concerns. Check the Uber Eats app or website to find the nearest Greenlight Hub in your area.

Reaching Uber Eats customer service is important for resolving issues and getting help. With options like phone, chat, email, and in-person support at a Greenlight Hub, Uber Eats offers multiple ways to assist users. When contacting customer service, provide clear and concise information about your issue for a more efficient resolution.

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