How to Contact Uber Eats Restaurant Support

Customer support is a key aspect of Uber Eats. They provide assistance to users needing help with orders, delivery issues, or restaurant accounts. This article outlines how to contact Uber Eats restaurant support for your needs.

1. Uber Help Website

The Uber Help website is a valuable resource for users. To get support, visit the Uber Help website. Here, you can find answers to frequently asked questions and browse support topics related to restaurants. If you need immediate help, explore the following options.

2. Contacting Support via an Article

You can quickly contact Uber Eats restaurant support by accessing specific articles related to your issue. Look for articles like "How to contact support | Restaurants - Uber Help" and "All topics | Merchants & Restaurants - Uber Help." These articles cover topics such as wrong or missing items, food quality issues, and non-delivery. They provide necessary steps and contact information for support.

3. Diamond Users' Premium Support Line

If you are a Diamond user, Uber Eats has a premium support line just for you. To access it, tap on 'Call us' from the "How to contact support | Restaurants - Uber Help" article. This option offers faster assistance and personalized attention.

4. Uber Eats Manager

Existing Uber Eats marketplace account holders can communicate with support through Uber Eats Manager. Log in with your username and password. Look for a chat bubble to start a conversation with support. This feature is a direct and convenient way to get help for restaurant-related questions.

5. Phone Support

If you prefer to speak directly with a representative, you can reach Uber Eats customer support by phone at 1-800-253-9377. Their dedicated team is available to assist with urgent matters or complex issues that require immediate attention.

6. In-App Chat Support

Uber Eats also provides in-app chat support. To use this feature, open your Uber Eats app, go to Account, then Help, and select Help With an Order. Choose the specific order you need help with and select the issue to connect with customer support via chat. This method allows for convenient and real-time communication.

Uber Eats is dedicated to delivering a smooth and pleasant experience for users and restaurant partners. By using these support channels, you can address your concerns effectively with the help of the Uber Eats restaurant support team.

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