How to Contact First Bank Customer Service

First Bank is dedicated to providing exceptional customer service. If you have questions, need assistance, or want to give feedback, there are several ways to contact the First Bank customer service team.

Contacting First Bank via Phone

Do you prefer talking to a customer service representative? Calling First Bank is a straightforward option. Here are the main contact numbers:

Telephone Banking: 1-866-362-6477 (available 24 hours daily): For assistance with telephone banking services.
Customer Care Center: 1-855-257-2265 (Available from 7:00 am - 11:00 pm CT, Monday through Friday): For general inquiries and account assistance during weekdays.
Customer Service Toll-Free: 1-800-964-3444 (Available 24/7): For round-the-clock assistance.
Metro Denver: 303-237-5000: For local inquiries in the Metro Denver area.

Contacting First Bank via Email

Would you like to send an email? You can do so, but please avoid including sensitive account or personal information. Instead, use First Bank's secure BankMail system for account-related communication. For general inquiries or feedback, you can email:

Email: [email protected]

Visiting First Bank's Website

First Bank's official website, www.thefirstbank.com, is a useful resource. Here are key features for contacting First Bank online:

Contact Us Page: The 'Contact Us' page offers various options for reaching out. You can send inquiries directly through the contact form available there.
ATM & Branch Locations: You can find the nearest branch or ATM using the site's 'ATM & Branch Locations' page.

Additional Support Channels

What if you need specific assistance? First Bank provides other support channels:

Online Banking Support: For help with online banking services, contact 940-691-0000. After hours, call 866-359-2123.
Bill Pay Support: For inquiries about bill pay, reach out at 940-691-0000 or 866-370-9439 after hours.
New Accounts: Interested in opening a new account? Contact the New Accounts department at 940-691-0000.

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