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How to Contact Cape Cod Five Cents Savings Bank Customer Service

Cape Cod Five Cents Savings Bank provides various ways for customers to access support. If you have questions or need assistance, you can easily reach out to their customer service team. Here are the methods to contact Cape Cod Five Cents Savings Bank.

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Published onSeptember 18, 2024
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How to Contact Cape Cod Five Cents Savings Bank Customer Service

Cape Cod Five Cents Savings Bank provides various ways for customers to access support. If you have questions or need assistance, you can easily reach out to their customer service team. Here are the methods to contact Cape Cod Five Cents Savings Bank.

1. Call Customer Service Center

Phone: 888-225-4636

You can contact the Customer Service Center by calling 888-225-4636. A representative can help you with account-related questions, online banking support, reporting lost or stolen debit cards, and addressing any concerns you may have.

2. Visit a Banking Center

You can visit one of the Banking Centers located throughout the Cape Cod area. In-person visits allow you to speak with knowledgeable staff who can provide personalized assistance and answer any of your banking questions.

3. Send an Email

For written communication, you can email the customer service team. Visit www.capecodfive.com/contact-us and use the contact form provided. This allows you to detail your query and attach any necessary documents.

4. Secure Online Messaging

Cape Cod Five Cents Savings Bank offers a secure messaging service called "Conversations" within its online and mobile banking platforms. Log in to your account and navigate to the secure messaging section to send a message directly to customer service. This service is intended for non-emergency inquiries.

5. Contact via Social Media

Cape Cod Five Cents Savings Bank maintains an active presence on various social media platforms. You can send a direct message or post a public message to connect with their customer service team for general information and updates.

When contacting customer service, be ready to provide necessary details, including your account information, to ensure efficient assistance. It’s also important to know the bank’s customer service operating hours for timely support.

Cape Cod Five Cents Savings Bank prioritizes customer privacy and data security. You can trust that any information shared will be handled securely.

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