How to Contact The Bank of River Oaks Customer Service

The Bank of River Oaks provides a variety of personal and commercial banking services. It’s important to contact their customer service team for account questions, online banking help, or to report issues. This article outlines how you can reach out to The Bank of River Oaks customer service.

Contacting Via Phone

The quickest way to contact The Bank of River Oaks customer service is by phone. Use the dedicated customer service helpline during business hours. Follow these steps:

1. Dial the customer service phone number: 713-520-6257.
2. Wait for the automated menu to guide you to the right department.
3. Select the option that matches your inquiry or press "0" to speak with a representative.
4. Explain your question or concern, and they will assist you.

Contacting Via Email

For written communication, you can email The Bank of River Oaks customer service. Here’s how:

1. Compose a new email.
2. Enter the email address: [email protected].
3. Clearly state your query in the subject line.
4. Provide a detailed explanation in the email body.
5. Review the email for accuracy before sending.
6. Expect a response within a reasonable timeframe.

Contacting Via Online Contact Form

You can also reach The Bank of River Oaks customer service through their online contact form. Follow these steps:

1. Visit The Bank of River Oaks website at www.bankofriveroaks.net.
2. Go to the "Contact" or "Customer Service" section.
3. Fill in your name, email address, and contact number.
4. Select the nature of your inquiry from the dropdown menu.
5. Provide a detailed message in the message box.
6. Review your information for accuracy.
7. Click the "Submit" button to send your inquiry.
8. Wait for a response from the customer service team.

Visiting in Person

For a more direct approach, you can visit a Bank of River Oaks branch. Here are two locations in Houston, Texas:

1. 2929 Kirby: Located at 2929 Kirby, Houston, TX 77098. Visit during business hours to speak with a team member.

2. Five Riverway, Suite 100a and 100b: Located at Five Riverway, Suite 100a and 100b, Houston, TX 77056. This branch is also open during regular business hours.

Contacting The Bank of River Oaks customer service is important for assistance with your banking needs. Use the methods listed in this article—phone, email, online form, or in-person visit—to get the support you require. Provide accurate information to ensure your inquiries are addressed effectively.