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How to Contact Texas State Bank Customer Service

Texas State Bank provides a variety of financial services. If you need to reach their customer service department, there are several ways to do so.

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Published onSeptember 3, 2024
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How to Contact Texas State Bank Customer Service

Texas State Bank provides a variety of financial services. If you need to reach their customer service department, there are several ways to do so.

Contacting Texas State Bank Customer Service

1. Visit the Texas State Bank Website

The official website of Texas State Bank is txbank.com. This site offers information about the bank's services and contact details.

2. Phone Call

You can call Texas State Bank's customer service at 877-276-5554. Representatives are available during regular business hours. Have your account information ready for assistance.

3. Online Contact Form

To communicate in writing, submit an online contact form. Find the "Contact Us" page on the bank's website, fill out the required fields, and include your message. The customer service team will respond as soon as possible.

4. Email

You can also send an email to the address on their website. This method may not result in an immediate response, so it is best for non-urgent matters.

5. In-Person

For face-to-face assistance, visit one of the Texas State Bank branch locations. You can find the nearest branch and its hours on the website branchspot.com.

6. Texas Department of Banking (Consumer Complaints)

If needed, you can file a complaint with the Texas Department of Banking. They handle consumer complaints about banks' adherence to regulations. The contact details are:

  • In Person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294
  • Telephone: 877-276-5554
  • Fax: 512-475-1313

Filing a complaint should be a last resort after attempting to resolve your issue directly with Texas State Bank.

When contacting customer service, provide clear information about your concerns. This will help the team understand your situation and respond accurately.

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