How to Contact Texas Community Bank N.A. Customer Service

Texas Community Bank N.A. provides a variety of banking services to individuals and businesses. If you need assistance with banking-related matters, the bank offers several ways to contact their customer service team.

Phone Contact

One of the fastest ways to reach Texas Community Bank N.A. is by calling their customer service number. You can speak directly with a representative by dialing one of the following numbers:

Customer Care Center: 1-866-764-8638
After-hours card cancellation: 1-888-297-3416
International callers: 1-206-352-4990

The Customer Care Center can assist you with inquiries related to your accounts, financial products, or general banking services.

Online Contact

For those who prefer online communication, Texas Community Bank N.A. provides several digital options. Visit their official website at tx-communitybank.com for the following services:

Contact Form

On the "Contact Us" page, you can find a contact form. Fill in your name, email address, phone number, and a brief description of your request. The customer service team will respond promptly.

Online Banking Support

If you need help specifically with online banking, the bank offers dedicated support through their NetTeller Online Banking service. Access real-time account information, review account history, and transfer funds. For any issues or questions, the support team is available to assist you.

In-person Contact

For those who prefer personal interaction, Texas Community Bank N.A. has multiple branch locations. To find a nearby branch, visit the "Locations & Hours" page on their website (tx-communitybank.com/locations). Enter your address, zip code, or city and state to locate the nearest branches and their operating hours.

At the branch, friendly staff members will assist you with inquiries, account services, loan applications, and more.

Consumer Complaints

If you have a complaint, Texas Community Bank N.A. has a clear process to address your concerns:

Start by contacting the customer service division directly. They aim to resolve issues promptly.
If the response is unsatisfactory, you can file a complaint with the Texas Department of Banking. Their contact information is:
- Address: 2601 North Lamar Boulevard, Suite 300
- Phone: 1-877-276-5554
For complaints related to an American Express account, contact American Express customer service at 1-877-297-4438.

Having relevant account information ready when you contact Texas Community Bank N.A. will ensure a quicker resolution to your issue.

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