How to Contact TaxWise Customer Service

Reliable customer service is important for managing your taxes. TaxWise, a tax software used by professionals across the United States, offers multiple ways for customers to obtain assistance. Knowing how to reach TaxWise customer service effectively can save you time and help you resolve issues.

Official Website

Start with the official TaxWise website. There is usually a dedicated support section where you can find FAQs, user guides, and troubleshooting tips. These resources may help resolve common issues without needing direct contact with a representative. If needed, you can also find a customer support form to submit your inquiry.

Phone Support

Phone support is a direct way to get help. TaxWise provides telephone customer service to assist with product questions, technical issues, or tax-related inquiries.

ATX: 800-638-8291
TaxWise and TaxWise Online: 866-641-9473

Email Support

TaxWise typically offers an email option for support. Check the official website or the software interface for the email address. When emailing, provide a clear description of the issue, your contact information, and your client ID if necessary. This ensures that the support team has the details needed to assist you effectively.

Professional Tax Support

If you are a tax professional using TaxWise in a commercial setting, you may have access to specialized support. This can include dedicated account managers or a professional support line for complex tax preparation questions or software-related issues.

Final Tips

Before contacting customer service, gather all necessary information about your account and the issue at hand. This includes login credentials, error messages, the version of TaxWise you are using, and detailed descriptions of what led to the problem.

TaxWise offers various methods for customer support. Use the official contact methods provided by TaxWise to ensure your privacy and security while receiving assistance.

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