How to Contact SunMark Community Bank Customer Service

This article outlines the various ways to contact SunMark Community Bank's customer service. SunMark Community Bank offers a wide range of banking services. If you have questions, need help, or want to give feedback, their customer service team is ready to assist you. Here are the ways to reach out to them:

Contact the Member Solution Center

The Member Solution Center is the main contact point for customer service inquiries. You can connect with them by phone or by visiting their location.

To contact the Member Solution Center by phone, dial 866-SUNMARK (866-786-6275). Their representatives are available during these hours:

Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 9:30am – 5:00pm
Thursday: 8:00am – 6:00pm
Friday: 8:00am – 6:00pm
Saturday: 9:00am – 1:00pm

You can also visit the SunMark headquarters located in Latham, NY for in-person assistance.

Online Contact Options

SunMark Community Bank offers online contact options for those who prefer digital communication. These methods provide a convenient way to connect with customer service.

Go to the SunMark Community Bank website at www.sunmarkbank.com/contact-us to access their contact form. Fill in your details and submit your query. A representative will respond promptly.
For existing customers needing help with online banking or account-related questions, the Online Banking page has valuable information. You can sign up for online banking, download their app, and access account services.

Visit a Local Branch

For face-to-face interaction or complex queries, you can visit one of SunMark Community Bank's 6 branch locations in Middle Georgia. The branches provide excellent customer service to address your banking needs. To find the nearest branch, visit www.sunmarkbank.com/hours-locations. Lobby hours are:

Monday to Thursday: 9:00am - 5:00pm
Friday: 9:00am - 6:00pm
Saturday: 9:00am - 12:00pm (drive-thru only during the last hour)

Additional Information

For general information about SunMark Community Bank, visit www.sunmarkbank.com. The website contains details about banking products, services, and an FAQ section that may address your questions.

When contacting SunMark Community Bank's customer service, provide specific details about your query or concern. This helps the team assist you quickly and effectively. Keep your account details, such as your account number, ready for verification, especially for account inquiries.

SunMark Community Bank values its customers and aims to deliver high-quality service. Utilize the various contact options to connect with their knowledgeable customer service team, ensuring a smooth banking experience.

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