How to Contact State Bank Financial Customer Service

If you are a customer of State Bank Financial and need assistance, you have several options to reach their customer service. State Bank Financial values customer service and offers multiple ways for customers to get help with their inquiries.

Contact Information

State Bank Financial provides the following contact options for easy communication with their customer service team:

Phone: For general inquiries, call State Bank Financial's customer service at 800-880-2161. Customer service representatives are available from Monday to Friday, 8:00 am to 5:00 pm.
Website: Visit State Bank Financial's official website at www.statebankfinancial.bank for information about services, products, and frequently asked questions.
Email: If you prefer email, send your queries to [email protected]. The customer service team aims to respond promptly.
Branch Locations: State Bank Financial has many branch offices. To find your nearest branch, use the branch locator tool on their website.

Online Support

State Bank Financial offers convenient online options for customer support, including:

Live Chat: Use the live chat feature on State Bank Financial's website for instant assistance from a customer service representative. This allows you to ask questions and receive help without a phone call.
Online Banking: Their online banking services let customers manage accounts, make transfers, pay bills, and conduct various banking transactions from home. For assistance with online banking, the customer service team can help.
Mobile Banking: Download the "SBF Mobile Banking" app, available for iOS devices. This app allows customers to access accounts, view balances, and perform banking transactions on smartphones or tablets.

Additional Support

State Bank Financial also provides specific contact information for different departments:

Mortgage Servicing: For inquiries regarding mortgage servicing or payoff requests, contact the Mortgage Servicing department at 419-785-3665 or fax at 419-783-4500.
Credit Card Services: For assistance with credit cards, like reporting a lost or stolen card, call Credit Card Customer Service at 800-599-7889.
Lost or Stolen ATM/Debit Card: If your ATM or debit card is lost or stolen, immediately contact State Bank Financial at 800-472-3272 to report it and secure your account.
Referrals: For questions about the referral program or to make a referral, reach out to State Bank Financial directly.

State Bank Financial is dedicated to providing reliable customer service. Their team is ready to assist customers with banking needs, answer inquiries, and resolve issues efficiently. Communicate with customer service through phone, email, live chat, or in-person visits, ensuring your concerns are addressed effectively.

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