How to Contact Sound Community Bank Customer Service

Sound Community Bank provides various channels to support its clients. Whether you have questions, need assistance with your account, or want to give feedback, you can easily reach out to their customer service team. Here are the ways to contact them.

Sound Community Bank Contact Information

You can reach Sound Community Bank through the following channels:

Phone: Call the Client Service Center at 1-800-458-5585 during standard banking hours for live assistance. The center is available:
- Monday to Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 1:00 PM You can also access the 24-hour automated phone banking system by selecting Option 2.
Email: For email communication, send your inquiries or concerns to the bank’s customer service team at [email protected]. They will respond as quickly as possible.
In Person: Sound Community Bank has branches in Seattle, Tacoma, Mountlake Terrace, and surrounding areas in Washington. You can visit any branch during their operating hours. Use the branch locator on the bank's official website to find the nearest location.
Online Banking Customer Support: For issues related to online banking services or bill payment, refer to the Online Banking Customer Agreement available on the Sound Community Bank website. It contains detailed information on the terms of your subscription and online banking services.

Additional Services

Sound Community Bank offers various additional services to meet your banking needs. You can inquire about these services through the contact information provided above.

Loan Inquiries: For loan applications or questions about loan products, contact customer service for assistance.
Account Services: If you need help opening a new account, managing existing accounts, or have specific queries, the customer service team can guide you.
Wire Transfers: For information related to wiring funds, reach out to the customer service team via phone or email.
Safe Deposit Boxes: If you have questions about renting a safe deposit box or need related information, customer service representatives can assist you.

There are several options to contact Sound Community Bank's customer service team. Whether you prefer to call, email, visit a branch, or seek online banking assistance, their dedicated team is ready to help you with your banking needs. Make sure to have your relevant account information handy when reaching out to receive accurate support.

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